No worries 🤍

The confirmation email can sometimes end up in the spam folder.

If it is still not found, write to us at hello@soresundown.com indicating your name and the order date.

We will reply to you quickly.

Each item is carefully prepared before shipping.

France : 3 to 5 business days

European Union : 3 to 10 business days

International : 5 to 12 business days

A tracking link is sent as soon as your order is shipped.

Yes.

All transactions are secured via recognized payment platforms (Credit card, Apple Pay, etc.).

No banking information is stored by Soré.

Yes.

You have 14 days from receipt to make a return.

Items must be returned in their original condition.

For detailed information, please visit our Returns page or contact us.

For orders shipped outside the European Union, customs duties or local taxes may apply according to the regulations of the destination country.

These costs remain the responsibility of the client.

Our sarongs, bags and cotton accessories are made in Lombok, Indonesia, in women's workshops.

Our raffia bags are handwoven in Madagascar by collectives committed to passing on their know-how.

Two islands.

A shared commitment.

Cotton pieces

Cotton loves softness.

Wash it gently at 30°C or by hand.

like rinsing off salt after a day at the sea.

Air drying is recommended.

Avoid using the tumble dryer to preserve the fabric and the intensity of the colors.

Raffia accessories

Raffia is a living, natural fiber.

Avoid machine washing.

Clean gently with a slightly damp cloth if necessary.

Allow to air dry, away from direct sunlight.

Store your item flat or in a dry place to preserve its shape.

Each room carries the sun.
Take care of it.